Terms and Conditions
FiveM Asset Purchase Agreement
By purchasing an asset, you fully agree to the following terms:
1. Payment and Validity Conditions
- No refund will be issued if the purchase is not made through the official Tebex platform.
- No refund will be granted if the purchased asset is not registered on Keymaster.
2. Post-Purchase Support
- Effective October 1, 2026, no technical support is guaranteed after purchase.
- Any assistance provided after purchase is offered at our sole discretion and may be refused.
- Purchases made before October 1, 2026 remain subject to the previous 72-hour support period.
3. Asset Transfer Following a Banned Account
- Proof of purchase (Tebex ID) and proof of the account ban must be provided.
- If all conditions are met, the asset may be transferred to a new account.
4. Before Purchasing
- Since post-purchase support is no longer guaranteed, we strongly recommend opening a ticket on Discord before purchasing to ask any questions or verify that the asset suits your needs.
- Feel free to contact us, we're here to help with pre-purchase questions.
5. Refund Policy
- A refund may be granted only if the asset does not function as intended, and after we have reviewed the issue and confirmed that it cannot be resolved.
- No refund will be issued if the asset is confirmed to be functional on the buyer's server or environment.
- No refund will be granted if the issue is caused by FiveM / CFX encryption, Keymaster limitations, server configuration, or any external system beyond our control.